Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.
Shipping Rates & Delivery Shipping charges are calculated and displayed at checkout. We offer the following options:
- Standard Shipping – [X–X business days] – [AED amount or free over AED X]
- Express Shipping – [X–X business days] – [AED amount]
Local Delivery (UAE) We currently ship within the UAE. Orders to [Dubai/Abu Dhabi/etc.] typically arrive within [1–2] business days.
Order Tracking Once your order has shipped, you will receive an email with a tracking number to follow your delivery.
Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.